Mosac Privacy & Cookies Policy

We keep our privacy policy under regular review. This version was last updated on the 11th November 2019.

Mosac understands the importance of keeping your personal data secure and to be used only for lawful and legitimate purposes. The following information outlines the types of data we collect, how we collect it, how it is used and how to contact us if you have any requests or questions in relation to your personal data.

Meaning of Personal Data and What We Collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data, which may include first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

  • Contact Data, which may include address, email address and telephone numbers.

  • Transaction Data, for example, where a donation has been provided.

  • Technical Data, which may include internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Profile Data, where applicable this may include your username and password, preferences, feedback and survey responses.

  • Usage Data, which may include information about how you use our website, and information services.

  • Communications Data includes your preferences in receiving information from us and your communication preferences.

  • Criminal Convictions & other data if you apply to volunteer or work with us, we may be obliged to collect additional information as part of the application, assessment and vetting procedure. This may include collecting information on qualifications, references and any criminal records, which may be shared for the purposes of vetting. This is to help ensure the safety of those we work with and the quality of the work we provide.

We may also collect, use and share (in collated anonymised format) Aggregated Data such as statistical or demographic data.  This is sometime to show trends in data, for example, the number of cases that result in a criminal conviction.

Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy

We may also collect with your consent, Special Categories of Personal Data about you, this may include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation and information about whether you consider yourself to have a disability. This will normally be to ensure we are reaching representative populations.

How We Collect Your Data

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data, which may include first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

  • Contact Data, which may include address, email address and telephone numbers.

  • Transaction Data, for example, where a donation has been provided.

  • Technical Data, which may include internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Profile Data, where applicable this may include your username and password, preferences, feedback and survey responses.

  • Usage Data, which may include information about how you use our website, and information services.

  • Communications Data includes your preferences in receiving information from us and your communication preferences.

  • Criminal Convictions & other data if you apply to volunteer or work with us, we may be obliged to collect additional information as part of the application, assessment and vetting procedure. This may include collecting information on qualifications, references and any criminal records, which may be shared for the purposes of vetting. This is to help ensure the safety of those we work with and the quality of the work we provide.

We may also collect, use and share (in collated anonymised format) Aggregated Data such as statistical or demographic data.  This is sometime to show trends in data, for example, the number of cases that result in a criminal conviction.

Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy

We may also collect with your consent, Special Categories of Personal Data about you, this may include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation and information about whether you consider yourself to have a disability. This will normally be to ensure we are reaching representative populations.

How We Use Your Data

Mosac will only use your data for lawful purposes. This is usually to provide you with the services you have requested, to enable donations or to enable you to volunteer with us.

Anonymised data, such as feedback about your experience of our services, is used to feed back to funders. We may also use anonymised data you provide for case studies, for the purposes of research, reporting to funders, raising awareness and government consultations. 

We will never sell your data.

Disclosure of Data

Mosac may be legally required to release your personal data in exceptional circumstances. This may occur by your own request, if other lawful requests or court orders are made, or there are other legal reasons for disclosure. Mosac will make every attempt to ensure you are made aware that the disclosure is being made, except where to do so could cause harm to someone. The following list outlines some of the exceptional circumstances where disclosure may occur (this is not an exhaustive list):

  • where a court orders Mosac to disclose information, or the police make a request with your consent.

  • where there is reasonable cause to suspect that an adult’s life may be in immediate danger.

  • where there is reasonable cause to suspect that a child or young person may be experiencing or at risk of experiencing significant harm.

  • where the user is disclosing information about an act of terrorism.

Cookies

When you visit our website, we may collect information to help us to understand how supporters use our site, and to make improvements. Our cookies are not used to identify you personally and you can manage or delete them as you wish.

Your data rights

You have the right to request details of, alterations to, deletion of, or restrictions to the use of your personal data which we hold about you.

If you would like a copy of your personal data held by us, please make your request in writing using the contact details below. You can opt in or opt out of receiving communications from Mosac by writing to us at the address below.

If you have any concerns or questions about how we use personal information and data, please contact us and we will respond as quickly as we can.

Our contact details for any requests or queries in relation to your personal data are:

Data Officer
Mosac
First Floor,111, Endwell Road
Brockley
London
SE4 2PE

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